Privacy Policy

 

Last updated:

 [15/10/24]

 

Polkadot Chocolate Official (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [Website URL], or purchase our products. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

 

 

  1. Information We Collect

We collect several types of information to provide you with the best experience possible. This includes:

 

  • Personal Information: When you place an order or interact with us, we may collect personal details such as your name, email address, phone number, billing and shipping address, and payment information.
  • Non-Personal Information: We may also collect non-personally identifiable information, including your IP address, browser type, operating system, and browsing behavior on our site through cookies or other tracking technologies.
  • Order Information:  When making a purchase, we collect details related to your order, such as products purchased, order date, and delivery information.

  1. How We Use Your Information

We use the information we collect for various purposes, including:

– Processing and fulfilling your orders, including payment and shipping.

– Improving our website, services, and customer support.

– Personalizing your shopping experience.

– Communicating with you about orders, updates, promotional offers, and new products.

– Detecting, preventing, and addressing technical issues or fraudulent activities.

 

  1. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

 

  • Service Providers: Trusted third-party companies who help us operate our website, process payments, and deliver products to you.
  • Legal Obligations: We may disclose your information if required by law or in response to a court order, subpoena, or legal process.

 

  1. Data Security

We implement various security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

 

  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track site usage, and deliver targeted advertisements. You can choose to disable cookies through your browser settings, but this may limit some functionalities on our website.

 

  1. Your Rights

You have certain rights regarding the personal information we collect and process. These include:

 

Access: You may request access to the personal data we hold about you.

Correction: You can request corrections to inaccurate or incomplete information.

Deletion: You may request that we delete your personal data, subject to certain exceptions (e.g., if we need to keep it for legal or contractual reasons).

Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe link in any email or contacting us directly.

 

 

  1. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

 

  1. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by us. Once you leave our site, we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

 

  1. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect or store personal data from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it.

 

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically for the latest information on our privacy practices.

 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at sales@polkadotofficialbrand.com.

 

By using our website, you consent to the terms of this Privacy Policy. Thank you for trusting Polkadot Chocolate Official with your privacy and personal information.